Order Handling

Once your payment is confirmed, we aim to process all orders within 1–2 business days. Orders are not processed on weekends or public holidays. If any delays occur, we will contact you via email or WhatsApp.

UK Shipping

• Standard Delivery: 2–4 working days – £4.99 (Free on orders over £100)
• Express Delivery: Next working day – £7.99

All UK orders are sent in secure, discreet packaging to protect the contents and ensure privacy. Once dispatched, you will receive a tracking number to monitor your shipment.

International Shipping

We ship internationally where legally permitted. International shipping is free on orders over £200. By placing an international order, you confirm:

• The products are for research purposes only and not for human or animal use.
• You are responsible for complying with local laws and customs requirements.

Estimated delivery is typically 5–10 business days, depending on your location. Customs inspections may cause delays beyond our control.

Lost or Damaged Parcels

If your order is lost or damaged, contact us within 7 days of dispatch confirmation via email or WhatsApp. We will work with the courier to resolve the issue and arrange a replacement if required. Please double-check your address, as we cannot be responsible for incorrect or incomplete shipping details.

Delivery Delays

Crown Peptides is not liable for delays caused by postal service disruptions, weather, customs procedures, or other circumstances beyond our control.