Shipping Policy
Order Handling
Once your payment is confirmed, we aim to process all orders within 1–2 business days. Orders are not processed on weekends or public holidays. If any delays occur, we will contact you via email or WhatsApp.
UK Shipping
- Standard Delivery: 2–4 working days – £4.99 (Free on orders over £100)
- Express Delivery: Next working day – £7.99
International Shipping
We ship internationally where legally permitted. International shipping is free on orders over £200. By placing an international order, you confirm:
- The products are for research purposes only and not for human or animal use.
- You are responsible for complying with local laws and customs requirements.
Estimated delivery is typically 5–10 business days, depending on your location. Customs inspections may cause delays beyond our control.
Lost or Damaged Parcels
If your order is lost or damaged, contact us within 7 days of dispatch confirmation via email or WhatsApp. We will work with the courier to resolve the issue and arrange a replacement if required. Please double-check your address, as we cannot be responsible for incorrect or incomplete shipping details.
Delivery Delays
Crown Peptides is not liable for delays caused by postal service disruptions, weather, customs procedures, or other circumstances beyond our control.
Shipping Policy
Order Handling
Once your payment is confirmed, we aim to process all orders within 1–2 business days. Orders are not processed on weekends or public holidays. If any delays occur, we will contact you via email or WhatsApp.
UK Shipping
- Standard Delivery: 2–4 working days – £4.99 (Free on orders over £100)
- Estimated timeframe: 2–4 working days
- Cost: £4.99 (Free on orders over £50)
- Express Delivery
- Estimated timeframe: Next working day
- Cost: £9.99
- You have reviewed and confirmed the legality of importing these products in your location.
- You understand that our products are intended solely for laboratory research and are not for human or animal use.
- You accept full responsibility for import procedures, including any customs duties, fees, or local regulatory compliance.
- We will either refund 50% of the total order value, or
- Reship the order once, depending on your preference.
- Age Verification: All purchases are subject to age verification to ensure compliance with legal requirements. We only ship to customers who are of legal age in their country (either 18 or 21). You may be asked to provide proof of age.
- Restricted Destinations: Due to legal restrictions, we are unable to ship to certain regions. If your location is affected, we will notify you promptly and cancel or refund the order if necessary.
- Discreet Secure Packaging: All orders are packaged securely to protect the contents and ensure privacy during transit.
- Orders delivered to the wrong address due to customer error.
- Packages marked as delivered by the courier but claimed as missing.
- Postal service disruptions
- Adverse weather conditions
- Customs clearance procedures
- Any other circumstances beyond our control